James Perkins has extensive experience in customer success and business analysis, currently serving as the CSM Leader for the UK & Ireland, Nordics, Benelux, France, and Iberia at Teradata since April 2013. Previous roles at Teradata include Customer Success Manager, EMEA Applications CoE Lead, and Business Analytics Consultant Team Lead. Key responsibilities involve supporting clients in realizing value through Business Analysis projects and solution implementation, particularly with Customer Interaction Manager (CIM) and Celebrus projects. Prior to Teradata, James held positions at Shop Direct Group as Project Manager - Insight & Targeting and at Littlewoods Shop Direct Group in various management roles focused on customer recruitment insights. Early career experience includes marketing analysis at Great Universal Stores. James holds a B.Sc Hons in Environmental Science from Aberystwyth University.
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