Jeffrey Powers possesses extensive experience in IT service management and delivery, currently serving as a Sr. Service Manager at Teradata since June 2016, where responsibilities include managing delivery teams across multiple countries and overseeing financial aspects of high-impact projects, while also facilitating process improvement through ITIL and Six Sigma methodologies. Prior experience at IBM spans various roles, including Cloud Common Services Delivery Lead, focusing on monitoring and incident management for SaaS and Cloud offerings, and Senior IT Specialist, where engagements involved contract negotiation and customer relationship management. Earlier career stages included significant contributions at IBM Tivoli Software, where Jeffrey defined the Project Executive role, and at Oracle Corporation, enhancing telecommunications architectures. An education in Computer Science was completed at Stockton University with a Bachelor’s Degree.
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