Kyle Shepard is a strategic customer success leader and customer experience enthusiast currently serving as the Senior Vice President of Customer Success at Teramind. With experience spanning various industries, they have led customer success teams in organizations from small startups to large tech companies, focusing on building high-performing teams and optimizing operational processes. Kyle's career includes roles at Cisco, Conceal.io, and Endpoint Protector by CoSoSys, where they prioritized customer engagement and support. They hold an Associate of Arts degree in Criminal Justice from Wake Technical Community College and have previously earned a Bachelor of Arts degree in the same field from North Carolina Wesleyan College.
This person is not in the org chart
This person is not in any teams
This person is not in any offices