Ludovic Procope, MBA, serves as a Senior Manager at Teranet Inc. since May 2024, bringing a wealth of experience in customer success management across various sectors. Previously, Ludovic held the position of Senior Customer Success Manager at Supermetrics, where responsibilities included managing key client portfolios in Canada, the USA, and Australia, and driving growth through upselling opportunities. Prior roles include Customer Success Manager at Vitruvi™ Software and Strongpoint.io, where Ludovic focused on enhancing client onboarding and software implementation. With a history of exceptional client retention and engagement, Ludovic's expertise extends from account management to strategic relationship building. Educational qualifications include an MBA in International Business from Paris School of Business and another MBA in Finance from ISEG, complemented by a Bachelor's in Accounting and Finance.
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