Kunmi Ajayi is an experienced IT professional currently serving as an IT Service Desk Analyst at Acora since June 2024. Previously, Kunmi held the position of Information Technology Support Engineer at Wisa Services Ltd and worked as a Service Desk Analyst at DIORITE TECHNOLOGY LIMITED, where responsibilities included resolving IT queries and managing hardware installations. Kunmi's career also includes significant roles at Eastern Michigan University as a Technical Support Engineer, where a remotely accessible laboratory was established during the COVID-19 lockdown, and as an Event/Audio-Visual Technician. Earlier experience includes positions at Ecobank Nigeria as an Application Support Specialist and various internships that provided foundational skills in systems administration and network support. Kunmi holds a Master's degree in Information Systems from Eastern Michigan University and a Bachelor's degree in Computer Science and Economics from Obafemi Awolowo University.