Ben Thorley is currently the UX Design & Research Operations Manager at Tesco, where they focus on enhancing operational practices and promoting a design system within the team. Previously, they held the position of DesignOps Manager at Tesco Bank and Bupa, where they championed collaboration and efficiency in design operations. With a Bachelor of Fine Arts in Painting from The Manchester Metropolitan University and a background in digital content production, Ben is passionate about fostering a customer-first culture and empowering designers to excel in their roles. Their creative pursuits as an artist and illustrator further complement their professional endeavors.
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