James Butson is a Lead Product Manager at Tesco, where they focus on enhancing customer experiences by providing scalable capabilities. Previously, they served as a Digital Product Manager at Vodafone UK, delivering innovative solutions in social engagement and customer care. James also held various product management roles at BT, where they managed multiple digital initiatives and strategies. Earlier in their career, they owned a freelance web design and marketing consultancy and managed projects at B&Q. James holds a BA (Hons) in Interactive Media Production from Bournemouth University.
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