Tracey Duncan is an experienced professional in colleague communications and customer loyalty, currently serving as the Head of Colleague Communications for Tesco Group since September 2015. Prior roles at Tesco include senior manager for Customer Value (Loyalty), Clubcard Propositions Manager, Insight Business Partner, and Colleague Insight Manager. Tracey has a foundational background in market research, having worked as a Senior Market Research Manager at Quadrangle Research Group Ltd and as a Senior Research Executive at GfK. Early career experience includes a role as a Research Executive at Plus Four Market Research Limited. Tracey holds a BSc in Business Management from Brunel University of London, completed in 2000.
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