Customer Experience Team

The Customer Experience Team at Tesonet ensures exceptional service delivery and satisfaction across our diverse portfolio of ventures. Customer Success Managers handle French- and English-speaking clients, ensuring their needs are met and fostering enduring relationships. Customer Service Agents provide timely and effective support, addressing inquiries and solving issues. Customer Support Operations Managers oversee and optimize support workflows and processes, ensuring a seamless and efficient customer experience. This collaborative team is instrumental in maintaining high customer satisfaction and retention rates, enabling our startups to scale successfully.