Matthew Phifer is an experienced professional with over 10 years in customer service and account management, including over 8 years in a call center environment focused on credit and collections. They have held leadership roles in operations management across various companies, such as Penske, BlueLinx Corporation, and CORT, overseeing teams and ensuring efficient delivery processes. Currently, they are pursuing a Bachelor of Arts degree at Middle Tennessee State University, having previously earned an MBA from Our Lady of the Lake University and a BA in History/Political Science from Middle Tennessee State University.
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