Ben Ashton

Ben Ashton is a seasoned professional with extensive experience in customer support and team management. Currently serving as Team Lead Manager at Texada Software since January 2014, Ben acts as an escalated point of accountability for the Customer Service team, aiding both internal members and external clients. Prior experience includes roles at Research In Motion as a Customer Support Specialist and BlackBerry Support Associate, where Ben demonstrated exceptional troubleshooting abilities for hardware and software issues. Earlier career experience at Stream Global Services as a Senior Support Representative involved providing advanced technical support and coaching to Tier One support agents. Ben holds a degree in Computer Programming from Fanshawe College, obtained between 2000 and 2003.