Texas Tech Credit Union is an innovative financial institution that is committed to our vision of "Meeting Needs and Creating Value" for our members and community. When you sign up with TTCU, you’re not just another customer. As a member, you have a voice. Whether you’re looking for a personal or auto loan, a mortgage, or convenient online banking, our financial services are here to meet your needs.

We have a culture of service that revolves around our values of Trust, Respect, Excellence, Kindness, and Stewardship. We facilitate an organizational culture of caring: caring for our members and caring for each other. We believe the combination of innovative products & services and our commitment to each member is powerful in transforming the way people manage their money.

Insured by NCUA | Equal Housing Lender


Banking

Credit

Texas Tech Credit Union

Texas Tech Credit Union's headquarters in Lubbock, TX, United States

This department manages the overall operations and strategic direction of branch locations within the organization.

Branch Operations

The Mortgage Operations Team at Texas Tech Credit Union is dedicated to facilitating the entire mortgage process for members, ensuring seamless and efficient transactions. This team, comprised of mortgage loan officers, underwriters, and coordinators, works together to assess applications, coordinate closings, and provide outstanding member support. Their commitment to service and attention to detail helps members navigate their mortgage journey with confidence and ease.

Mortgage Operations Team

This department focuses on all aspects of mortgage and consumer loan processing, approval, and management.

Mortgage Services

The Finance and Operations team at Texas Tech Credit Union plays a pivotal role in ensuring the organization’s financial health and regulatory compliance. This team is responsible for managing budgets, overseeing financial reporting, and implementing operational strategies that enhance efficiency and service delivery. By ensuring financial integrity and compliance with regulations, they help foster a culture of trust and excellence within the credit union, ultimately supporting its mission to meet member needs and create value for the community.

Finance and Operations

The IT Team at Texas Tech Credit Union is responsible for maintaining and enhancing the credit union's technological infrastructure, ensuring secure and efficient operations for both members and staff. They manage software applications, optimize system performance, and develop innovative solutions to improve online banking services, all while upholding the organization's commitment to trust and excellence in member service.

IT Team

The Customer Support Team at Texas Tech Credit Union is dedicated to providing exceptional service to our members by addressing their inquiries and resolving issues related to financial products and services. This team, comprising Customer Service Representatives, Project Management Specialists, and Banking Managers, works collaboratively to enhance the member experience, streamline processes, and ensure that each interaction reflects the credit union's core values of Trust, Respect, and Kindness. Through effective communication and problem-solving, they strive to meet the needs of the community and foster lasting relationships with members.

Customer Support Team

This department manages employee relations, recruitment, training, and organizational development.

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Other teams

Mortgage Operations Team

Mortgage Services

Finance and Operations

IT Team

Customer Support Team

Human Resources