Jonathan Cost

Jonathan Cost has a strong background in quality assurance and technical support. Jonathan worked at TextExpander from 2011 to 2019, where they served as the Lead QA Engineer and Customer and Technical Support Specialist. In their role as Lead QA Engineer, Jonathan was responsible for developing and implementing QA strategies, driving corrective and preventive actions, and updating QA plans and test cases. As a Customer and Technical Support Specialist, they maintained customer satisfaction and addressed customer needs. Jonathan also worked at Windstream Communications Telecom from 2001 to 2017 as a Sr. Network Field Engineer, where they focused on testing, implementation, and management of optical networks. Prior to that, they worked at Alltech Technologies as a Lead Lightwave Test Engineer from 1999 to 2001, leading network test projects for various clients. Jonathan's most recent work experience is with Practicum USA, where they started as a Tutor in 2023 (ongoing role).

Jonathan Cost obtained an A.A.S. in Information Technology from New River Community College, starting in 2003 and finishing in 2005. In terms of additional certifications, they obtained the following:

- Agile Testing from LinkedIn in September 2021

- Insights on Software Quality Engineering from LinkedIn in September 2021

- Programming Foundations: Software Testing/QA from LinkedIn in September 2021

- Software Testing Foundations: Test Management from LinkedIn in September 2021

- Acting Decisively from LinkedIn in August 2021

- Preparing for an Audit from LinkedIn in July 2021

- Organizing Your Remote Office for Maximum Productivity from LinkedIn in June 2021

- Cisco Certified Network Associate Routing and Switching (CCNA) from Cisco in May 2004

- Certified Tester Foundation Level (CTFL) from ASTQB - ISTQB in the U.S. - Official Page (Date of completion not provided).