TextNow use technology to create new ways for people to communicate that are free, or as close to free as possible.
Founded in 2009 by two university students looking to save money on their phone bills, TextNow has been putting free phone service technology into the hands of customers for over a decade.

Telecommunications

TextNow

TextNow's headquarters in Waterloo, Canada

This department ensures the reliability and performance of systems through proactive monitoring, incident management, and infrastructure optimization.

Site Reliability Engineering

The Software Development and Engineering team at TextNow is responsible for designing, developing, and maintaining the technology that powers the company's innovative communication solutions. This diverse group of engineers collaborates on various platforms—mobile, backend, and VoIP—ensuring seamless user experiences and high-quality performance. By leveraging cutting-edge technology and agile methodologies, they strive to deliver reliable, cost-effective communication tools that meet the needs of customers everywhere.

Software Development and Engineering

The Data and Analytics team at TextNow leverages analytical insights and data-driven strategies to optimize communication services and enhance user experience. This multidisciplinary group conducts in-depth analyses, develops predictive models, and generates business analytics that inform decision-making and drive growth. By collaborating closely with various departments, they ensure that data insights are effectively utilized to improve product offerings and streamline operations, ultimately helping to keep services affordable for users.

Data and Analytics

The Marketing and Growth team at TextNow is responsible for developing and executing strategies to expand the brand's reach and user base. They leverage data-driven insights to enhance user engagement, optimize marketing campaigns across digital platforms, and foster partnerships that promote TextNow's mission of accessible communication. This team collaborates closely with product development to ensure alignment between user needs and marketing initiatives, ultimately driving revenue growth while maintaining the brand's commitment to providing affordable services.

Marketing and Growth

The Product Management and Design team at TextNow is responsible for shaping the user experience and functionality of the company's communication products. This team collaborates closely to identify customer needs, develop innovative features, and enhance product design, ensuring that TextNow continues to deliver free or low-cost solutions that improve how users connect and communicate. They leverage data-driven insights and user research to drive product strategy and design excellence.

Product Management and Design

This department focuses on the design, implementation, and maintenance of server-side applications and services.

Backend Development

The Leadership Team at TextNow is responsible for setting the strategic direction and vision of the company, ensuring alignment across various departments, and driving growth initiatives. Comprising key executives with expertise in finance, marketing, technology, and operations, they oversee the company's operational efficiency and innovation in free communication solutions, while fostering a culture that supports sustainable growth and customer engagement.

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Other teams

Software Development and Engineering

Data and Analytics

Marketing and Growth

Product Management and Design

Backend Development

Leadership Team