Pedro Alvarez

Pedro Alvarez is an accomplished Information Technology Operations Manager at Raiz Federal Credit Union since October 2022, where responsibilities include managing IT support staff, conducting interviews, and authoring service level agreements. Prior to this role, Pedro served as a Senior Technical Analyst at HCA Healthcare, managing Tech1 and Tech2 duties and overseeing project management for various implementations. Earlier experience includes serving as a Technical Analyst 2 at HCA Healthcare, enhancing inter-unit communication processes, and leading tier 2 support as an IT Support Specialist Lead at Neighbors Emergency Center. Pedro holds a Bachelor's degree in Information Technology from New Mexico State University.