Hetal Devani

Hetal Devani possesses extensive experience in the aviation and customer service sectors, with a career spanning from June 2004 to November 2022. Initial roles at Qatar Airways as a Senior Reservation & Ticketing Agent and later as a Team Coach at WNS Global Services involved managing reservations and enhancing team performance. Subsequent positions included Customer Sales Agent at Qantas, where ticketing and customer service responsibilities were key, and a Sales Officer role at Thai Airways International, focusing on revenue generation and client retention. Most recently, Hetal held the position of Senior Associate for Office Management at Think9 Consumer, supporting executive operations and administrative functions. Skills include reservations management, team leadership, sales strategy, and client relations.