Ray Porter

Director - Quality and Customer Satisfaction

Ray Porter is an adaptable Senior Change Leader and Program Director with a focus on transformation, program delivery, and customer experience. Currently serving as the Director of Quality and Customer Satisfaction at Thales, Ray is dedicated to enhancing competitiveness and quality culture across business units. With an MBA and extensive international leadership experience in sectors such as Aerospace, Defence, and Telecommunications, Ray has successfully delivered complex programs and fostered an inclusive culture that empowers individuals to reach their full potential. Prior roles include Director at Westpac Group and Head of Quality at Cochlear, where Ray implemented governance frameworks and improved stakeholder relationships. Ray's commitment to quality and operational excellence has been recognized with awards, including the UK Quality Award for Business Excellence.

Location

Sydney, Australia

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