Roy W is a customer front office engineer at Thales since January 2019, specializing in providing technical assistance to customers in Asia and serving as a subject matter expert for PTC's Windchill PLM system. Previously, Roy held the role of production engineer at Thales, where responsibilities included optimizing production through ERP and Windchill PLM integration, establishing digital work instructions, and contributing to Industry 4.0 initiatives. Other experience includes serving as a sales support engineer at Eaton, with duties focused on providing quotations and technical assistance for low voltage switchgears. Prior roles also include service desk engineer and test engineer at Thales, as well as experience in sales and technical support at PC Totaal and Switch IT Solutions. Roy holds a Bachelor of Business Administration in Industrial Engineering & Management from Saxion University and a vocational education degree in electrical and electronic engineering from ROC van Twente.
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