Simon Vallet

Simon Vallet is a seasoned professional in Customer Reliability Engineering and digital operations, currently serving as the Head of Customer Reliability Engineering. With a rich history in cybersecurity, Simon has held various roles from technical positions to management, including an impactful two-year tenure as Executive Director of a vocational school in Haiti, where they focused on training responsible technicians. Simon's expertise spans across project management, customer success management, and cloud services, emphasizing the importance of teamwork and continuous learning. They have successfully led multicultural teams and improved service performance, ensuring customer satisfaction within the Payment Services digital portfolio.