Todd Boyce

Todd Boyce is a seasoned IT professional with extensive experience in customer support and technical engineering. Notable positions include Entrust Product Support Specialist, where Todd provided support for Public Key Infrastructure products, and roles at Thales as a Senior Client Services Escalation Engineer and Support Team Lead, focusing on Hardware Security Module configurations and mentor responsibilities. Todd also served as a Senior IT Infrastructure Analyst at both the Canada Revenue Agency and Shared Services Canada, managing critical systems that safeguarded significant government revenue. Additional experience includes work at Gemalto, which later merged with Thales, and educational credentials include an Honours Commerce degree in Business Information Systems from the University of Ottawa, alongside previous studies in Civil Engineering Technology at St. Lawrence College.