Chloe McFarlane is an experienced professional in customer success and services, currently serving as a Customer Success Manager at The Access Group since December 2022. Prior to this role, Chloe held various positions at COINS, including Customer Services Manager and Client Relationship Executive, with a tenure spanning from October 2015 to September 2023. Chloe began working with COINS Foundation as a Programmes and Social Media Officer from January 2012 to October 2015 and initially served as an Office Assistant at COINS from February 2011 to January 2012. Chloe's educational background includes a Diploma in UX from the UX Design Institute (2020-2021), a degree in Business and Marketing from the University of Essex (2013-2018), and foundational education at Windsor College (2010-2012) and Burnham Grammar School (2004-2010).
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