Sam Doyle is an experienced professional in customer success and management with a background in various roles across the hospitality and service industries. Currently serving as an Enterprise Customer Success Manager at The Access Group since January 2023, Sam is responsible for managing high-value customer portfolios and collaborating with sales and product teams to enhance customer experiences and drive product adoption. Prior roles include Customer Success Team Leader at Access Hospitality Ireland, where Sam implemented customer success plans and managed escalations, and Project Manager, overseeing project implementations and customer support. Additional experience encompasses positions at Homebase, The d hotel, and Black Bull Inn in operational and managerial capacities, focusing on team training, customer engagement, and business efficiency. Sam holds a foundational education from Saint Mary's Diocesan school.
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