Todd Friedman is a seasoned professional with diverse experience in customer success, compliance, and entrepreneurship. Currently serving as a Customer Success Manager at The Access Group since December 2019, Todd has managed support for over 30 clients, focusing on client satisfaction and retention through effective reporting and planning. Previous roles include Compliance Associate at Kitware Inc., where Todd updated internal audit processes, and Co-Founder of Hopster, LLC., a social media platform dedicated to craft beer. Todd's earlier experience also encompasses positions as Controller at Falcetti Music Inc. and Intern at Friedman Kannenberg & Co PC. With a Bachelor of Science in Entrepreneurship from Quinnipiac University, Todd possesses a strong foundation in business and customer service.
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