James Chen

James Chen is an experienced IT Systems Analyst currently working at The Bloc since July 2018, where responsibilities include providing technical support and managing Cisco telephony systems. Prior to this role, James served as an IT Coordinator at Circle Visual Trade International, focusing on technical equipment procurement and custom computer system builds. James has also worked as an Operations Manager at 10 Below Ice Cream, overseeing retail operations and maintaining equipment, and as a Customer Service Advisor at National Tire Battery, achieving significant sales revenue. Earlier experience includes a position as Senior Account Manager & Team Leader at Sharp Acquisitions Inc, running marketing campaigns for major clients. James holds a Master’s degree in Computer Information Systems from Boston University and a Bachelor’s in Automotive Technology Management from Franklin Cummings Tech, along with an Associate’s degree in Automotive Technology and a high school diploma from the American International School of Guangzhou.