Simone Bilodeau

The Chat Shop is the only full-service company dedicated to delivering conversations that matter. Through consulting services and managed solutions, we leverage the latest AI technologies along with a world-class native English speaking team to deliver a consistently high ROI.We provide presales solutions to enable you to generate maximum salesor leads from your website. We create meaningful interactions at just the right time, we don’t just gather names and email addresses; prospects we talk to are five times more likely to buy, with a 20% higher average order value.With consumer expectations growing and customer service being such a crucial brand builder, we’re also here to craft meaningful postsales conversations with the people that matter most - your customers, and provide you with a team of world-class experts in chat support so you have one less thing to worry about. The Chat Shop also offers expert consulting from industry leaders, with a unique approach involving discovery into your business, strategy planning, world-class training, smooth implementation and ongoing optimisation to ensure you are getting the most out of chat.