The CIA Group is a nationwide care quality consultancy supporting social care providers to strengthen governance, improve compliance, and deliver consistently high-quality care.

We work in partnership with providers to understand the reality of day-to-day service delivery and provide practical, proportionate support that makes a measurable difference to systems, teams, and outcomes for people using services.

Our network includes experienced care quality consultants, former CQC inspectors, and specialist advisers who bring real regulatory insight alongside hands-on, operational experience. This means our support is not just theory-based, it reflects what good looks like in practice and what is expected during inspection.

We support providers at every stage of their journey, from new services building strong foundations through to established organisations seeking to refine practice, improve consistency, and strengthen leadership confidence.

Our services include:
• Care Quality and Compliance Audits
• Mock CQC Inspections
• Regulatory Gap Analysis
• Governance and Quality Assurance Reviews
• Registered Manager Coaching and Mentoring
• Inspection Preparation and Readiness Support
• Risk, Care Planning and Systems Reviews

Our approach is supportive, practical, and focused on improvement. We help services identify what is working well, where improvements are needed, and how to embed sustainable change across systems and practice.

We understand the pressures care providers are under, from workforce challenges to regulatory expectations, and we aim to provide clarity, reassurance, and structured support that builds confidence at every level of the organisation.

Our goal is simple: to help providers strengthen governance, close regulatory gaps, and improve outcomes for the people they support.

The CIA Group

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The CIA Group

Org chart

Teams

Offices

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