The Customization Group is a global market leader for customizable wall and home decoration.
In our 4 factories in the USA, Poland, and Latvia, we manufacture up to 500.000 products daily, each one individually tailored to the specifications of our customers. 
Our know-how in tech-driven customization allows us to create excellent customer experience within our own D2C online shops and to meet the versatile demands of our B2B and API partners. 

Printing

The Customization Group

The Customization Group's headquarters in Köln, Germany

Daniel Mühlbauer

Björn Boos

Ilze Zumente

Joey Toh

Daiga Ergle

The Marketing and Customer Engagement team at The Customization Group focuses on enhancing customer relationships and driving brand loyalty through targeted marketing strategies and personalized communication. They leverage data-driven insights to optimize customer experiences across various channels, manage B2B partnerships, and execute innovative social media and online marketing campaigns, ensuring a cohesive brand presence while fostering engagement with both direct consumers and business partners.

Marketing and Customer Engagement

The Technology and Development team at The Customization Group is responsible for driving innovation and enhancing the digital infrastructure that supports both direct-to-consumer (D2C) and business-to-business (B2B) operations. This team, composed of skilled developers, data scientists, and product managers, focuses on developing cutting-edge software solutions, optimizing user experiences, and integrating advanced technologies to streamline customization processes and improve customer engagement across platforms.

Technology and Development

The Human Resources and Talent Management team at The Customization Group is dedicated to attracting, developing, and retaining top talent to support the company's innovative and customizable product offerings. This team focuses on enhancing employee engagement and culture, managing recruitment strategies, and implementing comprehensive learning and development programs. Additionally, they leverage data and systems to optimize HR processes and communication, ensuring a seamless experience for all employees across global operations.

Human Resources and Talent Management

The Supply Chain and Operations team at The Customization Group is responsible for optimizing the flow of materials and products across the company's global manufacturing facilities. They ensure efficient shipping and logistics, oversee financial operations related to procurement and invoicing, and manage projects aimed at enhancing customer experience. By leveraging data analysis and strategic planning, the team drives operational excellence and supports the customization process to meet diverse client needs.

Supply Chain and Operations

The Leadership Team at The Customization Group drives the company's strategic vision, ensuring the alignment of human resources, financial performance, and operational effectiveness. Comprising the CEO, Chief Financial Officer, and Global Head of HR, this team cultivates a culture of innovation and collaboration, steering the organization towards achieving excellence in customer experience and sustainable growth in the customizable decoration market.

Leadership Team

The Finance and Accounting team at The Customization Group is responsible for managing the company’s financial health and ensuring compliance with accounting standards. This team oversees budgeting, forecasting, accounts payable and receivable, and tax planning, providing crucial insights that support strategic decision-making and drive operational efficiency across global manufacturing and sales channels.

The Customization Group

Org chart

Teams

Marketing and Customer Engagement

Technology and Development

Human Resources and Talent Management

Supply Chain and Operations

Leadership Team

Finance and Accounting

Offices

The Customization Group

Org chart

Teams

Marketing and Customer Engagement

Technology and Development

Human Resources and Talent Management

Supply Chain and Operations

Leadership Team

Finance and Accounting

Offices

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