The Daniel Group offers B2B customer feedback and satisfaction solutions.

Consulting

Professional Services

The Daniel Group

The Daniel Group's headquarters in Charlotte, NC, United States

Lynn Daniel

Stephanie Jurney

Kris Morefield

Doug Fowler

The Data Analysis and Research team at The Daniel Group is responsible for gathering, analyzing, and interpreting customer feedback data to provide actionable insights. They utilize advanced statistical techniques and research methodologies to enhance B2B satisfaction solutions, ensuring that client needs are met and trends are identified. Through their findings, the team supports strategic decision-making and contributes to the continuous improvement of customer experience initiatives.

Data Analysis and Research

The Client Success and Support team at The Daniel Group focuses on ensuring clients derive maximum value from the company's customer feedback and satisfaction solutions. They work collaboratively to manage client relationships, provide insights and analytics, address support inquiries, and drive overall client satisfaction through proactive engagement and tailored recommendations. Their goal is to foster long-term partnerships and enhance the client experience.

Client Success and Support

This department focuses on enhancing customer interactions and overall satisfaction through strategic improvements and architectural solutions.

Customer Experience

The Leadership Team at The Daniel Group drives strategic vision and operational excellence within the company. Comprising key executives, including the President & COO and the Founder & CEO, the team collaborates to enhance B2B customer feedback solutions, innovate service offerings, and ensure overall organizational growth and customer satisfaction. Their collective expertise shapes the company's direction and supports a culture of continuous improvement.

Leadership Team

This department focuses on innovative research and supports the development of new products and technologies.

Research and Development

This department focuses on supporting and facilitating research activities, ensuring efficient processes and resource management.

The Daniel Group

Org chart

Teams

Data Analysis and Research

Client Success and Support

Customer Experience

Leadership Team

Research and Development

Research Operations

Offices

The Daniel Group

Org chart

Teams

Data Analysis and Research

Client Success and Support

Customer Experience

Leadership Team

Research and Development

Research Operations

Offices

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