The Deep, one of the most spectacular aquariums in the world is located in Hull, East Yorkshire. This award-winning visitor attraction is home to spectacular sharks, rays, turtles and a colony of Gentoo penguins.

The dramatic building overlooks the Humber estuary and is only a few minutes’ walk from the Museums Quarter and Hull Marina. It offers a unique blend of stunning marine life, interactive and audio-visual presentations which together tell the dramatic story of the world’s oceans.

Daily highlights include dive presentations and animal feeding, discovery corner sessions where you can get up close with crabs, urchins and starfish, a walk through our underwater tunnel, completing your journey with a ride in our glass lift through our huge 10m Endless Oceans tank.

The Deep also offers a fantastic location for corporate events, weddings, naming ceremonies, birthday parties and private functions. Whatever your event we have a dedicated events team on hand to make it a real success. The adjacent business centre also offers conference and meeting rooms for those wanting to get away from the office. Find out more about private functions by calling 01482 382000. 

Marine

Museums

The Deep

The Deep's headquarters in Hull, United Kingdom

Katy Duke

Sam Burton

Louise Kirby

Zoe Montgomerie

This department oversees the strategic direction and governance of the organization through the Board of Trustees.

Board Governance

This department manages day-to-day activities and support for retail functions, ensuring efficient customer service and operational effectiveness.

Retail Operations

The Animal Care and Education team at The Deep is responsible for the health and wellbeing of the aquarium’s marine life, as well as educating the public about ocean conservation. This team manages animal feeding, conducts dive presentations, and leads interactive discovery sessions. Their efforts ensure both the animals' needs are met and visitors gain a deeper understanding of marine ecosystems.

Animal Care and Education

The Customer Service and Retail team at The Deep ensures an exceptional visitor experience from the moment guests arrive. This team handles ticket sales, welcomes visitors warmly, assists with inquiries, and provides high-quality customer service. In the retail area, they manage product merchandising, facilitate purchases, and enhance the guests' visit by offering a range of themed merchandise, while maintaining a well-organized and inviting shopping environment.

Customer Service and Retail

This department manages reception and initial customer interactions.

Front Office

This department provides expert guidance and support to enhance user experience and navigate information efficiently.

The Deep

Org chart

Teams

Board Governance

Retail Operations

Animal Care and Education

Customer Service and Retail

Front Office

Guidance Services

Offices

The Deep

Org chart

Teams

Board Governance

Retail Operations

Animal Care and Education

Customer Service and Retail

Front Office

Guidance Services

Offices

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