The Digital DRA is the UK's first FCA-authorised Debt Resolution Agency, redefining outsourced debt recovery.

As a modern alternative to traditional debt collection agencies, we help organisations improve customer engagement through a resolution-first approach built on technology, accessibility and support. We believe people achieve better outcomes when they're supported, not pressured.

Our mission is to accelerate the shift from debt collection to debt resolution, improve the public perception of the industry and demonstrate that exceptional customer outcomes and commercial performance can go hand in hand.

🏆 CCCUK 2025: Best Marketing Initiative 
🏆 Lending Awards 2024: Debt Servicing Excellence
🏆 Start-Up Awards 2024: Professional Services Start-Up of the Year
🏆 Credit & Collections Technology Awards 2023: Innovation in Collections and Recoveries with E.ON Next
🏆 Lending Awards 2023: Debt Servicing Excellence
🏆 Credit Awards 2022: Best Use of Technology – Customer Service, Collections, and Recoveries

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The Digital DRA

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The Digital DRA

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