Helen Jacobs

Helen Jacobs is the Head of Underwriting & Protection Claims at The Exeter, bringing extensive experience in leading underwriting and claims operations. They have a proven track record in strategic transformation and process optimization across diverse business environments. Previously, Helen held various roles, including Operations Manager at Friends Life UK and Financial Operations Manager at AXA PPP Healthcare. With a passion for coaching and mentoring, Helen is committed to fostering a culture of growth and high performance, while advocating for transparent communication and team resilience. Recognized for revitalizing underperforming teams, they have consistently driven improved morale and job satisfaction throughout their career.