The Faktory Group is an industrial project born from the idea of an international company, active in the digital marketing sector, with decades of experience in mass digital productions for SMEs.

Kosovo has the youngest population in Europe and has a level of education comparable to Western and American standards with highly qualified and widespread skills in the digital field. 

One of the most advantageous conditions of operating in Kosovo, is that it is an ideal Country for qualitative smart-sourcing with highly competitive pricing on the market. 

SMART DIGITAL PRODUCTION:
A competence center specializing in digital disciplines. 
We have created a hub for digital skills in all major sectors thanks to an active collaboration with universities, institutions, universities, recruitment agencies and an internal training model focused on mass digital production. 
 
DIGITAL SERVICES:
Digital Mass Production
Massive large-scale digital productions: graphics, videos, software development, web development.  

Smart-Sourcing Services 
Outsourcing and efficiency of business processes with a focus on performance, quality of delivery and cost-saving. 

Sales Evolution Support 
Active support for the sales force thanks to integrated telemarketing, teleselling, and marketing automation services. 

Omnichannel Customer Care: 
Integrated Customer Service on different contact channels and in 5 different languages. 

The Faktory Group

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