Rob Piers is an experienced professional in customer success and fulfillment with a proven track record of managing high-value customer portfolios across various industries. Currently serving in a Customer Fulfillment role at The Feed since October 2023, Rob previously held positions such as Customer Success Manager at FURTHER and Senior Enterprise Customer Success Manager at Maxwell, where a portfolio of 25 customers generating over $2M in ARR was managed. Rob's expertise extends to roles at RigUp and TrendKite, managing portfolios that included major companies in the Oil & Gas sector and global brands, respectively. With a solid foundation in account management from experiences at HealCode and SendGrid, Rob combines technical knowledge and customer relationship skills to enhance customer satisfaction and retention. Rob holds a Bachelor's degree in Political Science from the University of Colorado Boulder.
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