Alfonso Martinez has a work experience spanning over several years in different companies. Alfonso started their career in 2017 as a Customer Service Representative and Tech Support at TTECH. In 2018, they joined Wipro Technologies as a Service Desk Specialist, where they were responsible for helping users with hardware and software issues and escalating third-party related issues. In 2019, they worked as a Technical Support Engineer at GLOBAL HITSS, where they handled inbound and outbound calls, provided service desk support, and created and escalated tickets for external third-party issues. Currently, they are working as an IT Support Specialist at The Functionary, a role that started in March 2021.
Alfonso Martinez holds a Bachelor's degree from Centro Universitario de Ciencias Computacionales. The specific field of study for their degree is not mentioned. In addition to their formal education, they have obtained several certifications through LinkedIn. These certifications include API Testing Foundations, Advanced Selenium courses on Page Objects and GUI Automation, Support Classes, and Essential Training, Postman Essential Training, Software Testing Tools, and Using Python for Automation. Alfonso has also acquired a range of certifications related to WordPress, such as Authentication, Building an Interactive Web App, Action and Filter Hooks, Advanced Custom Fields, Building Progressive Themes with WP Rig, Custom Post Types and Taxonomies, Developing Secure Sites, and REST API. Moreover, Alfonso has completed cybersecurity certifications including Cybersecurity Awareness: The Internet of Things (IoT), Ethical Hacking: Penetration Testing, Vulnerability Analysis, and Wireless Networks. Lastly, they have obtained a certification in Learning Selenium.
March, 2021 - present