Daniela Sandoval is a Team Lead and Insurance Specialist with extensive experience in customer service across various communication channels, particularly live chat. Currently leading a team at The Functionary, Daniela provides support to healthcare professionals while overseeing performance and workflow optimizations. Previously, Daniela worked as an Insurance Specialist at Bays Dental Group, managing client dental claims and liaising with insurance companies. Daniela also has a background as a Travel Advisor at IGT Solutions, assisting B2B customers with travel arrangements using Amadeus and Sabre GDS systems. Daniela holds a degree in Engineering from Universidad de los Andes (VE).
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