Michele Reyes has a diverse work experience that spans various industries and roles. In 2010, they worked as a QA Analyst at Mega Direct S.A de C.V. Michele then joined Telat México as a Customer Service Representative in 2013. In 2014, Michele worked as a Customer Service Representative at American Express, where they provided assistance to US customers. The same year, they also worked at Western Union as an Operations Supervisor, providing support to internal and external customers. In 2017, Michele became self-employed and worked as a Grafology Expert. In 2019, they joined Ortho Engineering Inc. as a Coverage Representative, handling scheduling, referrals, and medical records. From 2018 to 2019, Michele worked at Distribuidora de Alimentos Ensenada S.A. de C.V. as an Account Executive and Logistics Manager. Their responsibilities included customer and supplier relationship care, importation and logistics, and account management. Since 2020, Michele has been working at TheraNest as a Customer Care Team Lead, coaching the T1 Customer Happiness team and providing guidance on using the Mental Health Software for Therapists. Currently, they hold the position of Information Technology Service Desk Team Lead at The Functionary, a role they started in 2021.
Michele Reyes has a diverse education history. In 2020, they obtained a Hypnosis Practitioner degree from CPD. Prior to this, from 2014 to 2015, they attended Colegio Mexicano de Grafologia y Criminalistica, where they earned a degree as a Perito en Grafologia in the field of Grafologia.
In 2013, they received a Bachelor's Certificate from Ceneval. Earlier in their education, from 1999 to 2003, they attended Instituto Leonardo Bravo and completed five semesters towards a degree in accounting. Additionally, in 1993 and 1994, they obtained a primary school certificate from Manuel Borja Soriano.
Michele Reyes also holds a certification as a Hypnosis Practitioner from The CPD Certification Service, which they obtained in 2020.
June, 2021 - present