The Guinness Partnership is proud to be one of the largest affordable housing and care providers in the country. They own and manage more than 65,000 homes and provide housing and care services for 140,000 customers.


Non Profit

The Guinness Partnership

Catriona Simons

Paul Love

Kevin Williams

Sarah Sargent Cihcm

Lydia E Obaye Acg

Jeremy Brimble

Lester Hampson

Angelika Chaffey

Gina Amoh

Ben Laryea

Chris Wilson

Sue Hunt

Amanda Carey-McDermott

Nick Apetroaie

Martin Hurst

Jonny Shapiro

Tom Ground

This department manages employee relations, recruitment, compliance, and operational HR functions to support organizational effectiveness.

Human Resources

This department focuses on managing and enhancing interactions with customers to ensure their needs are met and feedback is addressed.

Customer Relations

This department oversees and coordinates project execution, ensuring timely delivery and adherence to project goals.

Project Management

This department oversees organizational direction and strategic decision-making through its board members.

Board Governance

This department focuses on managing and optimizing commercial activities and sales strategies across various regions.

Commercial Operations

The Customer Experience and Support team at The Guinness Partnership is dedicated to ensuring that residents receive exceptional service and support throughout their housing journey. This team actively manages customer inquiries, resolves complaints, and oversees account services, while also fostering community partnerships to enhance resident engagement and satisfaction. By prioritizing customer feedback and quality service, they strive to create a positive living experience for all tenants and clients.

The Guinness Partnership

Org chart

Board & advisors

Teams

Human Resources

Customer Relations

Project Management

Board Governance

Commercial Operations

Customer Experience and Support

Offices

The Guinness Partnership

Org chart

Board & advisors

Teams

Human Resources

Customer Relations

Project Management

Board Governance

Commercial Operations

Customer Experience and Support

Offices

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