We are an e-commerce agency based in Melbourne.

We design, build and grow high-converting and easy-to-manage Shopify stores. With over 16 years of e-commerce experience, we've built 400+ stores and worked with some of Australia's leading brands, including Patagonia, Tontine, Henry Bucks, and Jo Mercer. 
 
Our approach is intimate and in-depth, allowing us to build and create memorable experiences for our clients and their customers. We pride ourselves on helping clients get the most from their online investments by providing best practice strategies, beautiful design, and optimized user experiences. WIN with Shopify and Shopify Plus.

We use data-driven analytics to drive our strategy. When combined with customer insights, this research then guides decisions and sets the parameters for our creative development team.

By blending compelling, designed experiences with refined, tested interactions, we help you connect with customers – connections aimed to support your business and focus your brand.

Our loyal and fantastic customers include graphic designers, racehorse owners, photographers, freelancers, non-profits, charities, retailers, builders, consultants, outdoor advertisers, communication specialists, publishers, marketers, authors, convention centres, filmmakers, farmers, and just about everyone in between.

Contact us if you’d like to work with us. Or if you just want to say hello.

The Hope Factory

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The Hope Factory

Org chart

Teams

Offices

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