Eric Phillips is a seasoned insurance and risk management leader with extensive experience in claims and product management. Having held various leadership roles at GEICO, they specialized in driving performance improvements and optimizing customer service through strategic action plans. Currently serving as the Senior Director of Product Operations at The Institutes RiskStream Collaborative, Eric focuses on product management and innovation using emerging technologies like blockchain and artificial intelligence. They actively collaborate with industry stakeholders to develop solutions that enhance business performance and customer outcomes.
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