Logan Monaco

Logan Monaco is a seasoned professional in experience innovation, design strategy, and user experience, currently serving as a Sr. Experience Innovation Strategist at TPN since June 2021, where responsibilities include leading research and service design for prestigious clients. As the Principal Consultant and Service Design Strategist at Climbing Enterprise Consulting, Logan specializes in experience management for climbing gym startups. Logan also founded Clevermind, focusing on service and experience design, emphasizing user-centered approaches. Previous roles include Director of Experience at Oso Climbing Gyms, Consultant at Conbrio, and General Manager at Exposure Rock Climbing, demonstrating a proven track record in operational management and customer advocacy. Logan holds a Master's degree in Industrial and Organizational Psychology and a Bachelor's degree in Psychology from The University of Texas institutions. Skills include user interface design, design thinking, and group facilitation, with proficiency in tools like Photoshop and Figma.