Andre Thibault

Customer Support Lead at The Knowledge Society (TKS)

Andre Thibault serves as the Director of Operations at The Knowledge Society, where responsibilities encompass customer support operations, process development, financial analysis, and team management. Thibault's prior experience includes roles at Shopify as Operations Lead and Customer Support Lead, focusing on coaching and performance enhancement for support teams. Earlier positions include Overnight Guest Services Manager at The Westin Ottawa and various roles at MLSE, where Thibault managed audio-visual systems and customer relations. Andre Thibault holds diplomas in Audio Recording from The Audio Recording Academy, Business Marketing from Fanshawe College, and Applied Business in Golf Management.

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