David Thomas is a customer-focused transformation leader with broad experience in strategy, process, and technological change, demonstrated through roles at The Openwork Partnership, Lloyd's Banking Group, and Schroders Personal Wealth. Currently serving as Digital Product Director, David champions customer experience and leads cross-functional teams to enhance digital strategies. David has previously held influential positions in financial planning and business development, leveraging agile methodologies to drive innovation and operational efficiencies. With a Bachelor of Science in Environmental Health and a series of financial and agile certifications, David is committed to empowering teams and fostering collaborative work environments.
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