From our humble beginning in 1975 as a kiosk in a shopping mall, selling only whole bean coffee, Second Cup Café.™ has become the largest Canadian specialty coffee retailer. Our goal is to be the best. For us, that means putting coffee at the core of business, focusing on quality, innovation and creating an individual experience for our customers.

For more information, please visit www.secondcup.com  or follow us on Facebook, Twitter and Instagram. 
 

Food & Beverage

Retail

Second Cup

Second Cup's headquarters in Mississauga, Canada

Jim Ragas

Kareen Pollard

Oluwakemi Azobu

Mark Mathews

Tara Ramsay

This department handles the preparation and serving of coffee and related beverages.

Coffee Operations

This department oversees the management and development of franchise businesses.

Franchise Operations

This department oversees the daily operations and ensures efficient workflow within the organization.

Operations Management

This department oversees the operation and strategic direction of retail locations.

Retail Management

This department oversees various organizational functions and ensures effective leadership across operations.

Management

This department manages and oversees the daily operations, staff, and services of the café, ensuring a high-quality customer experience.

Second Cup

Org chart

Teams

Coffee Operations

Franchise Operations

Operations Management

Retail Management

Management

Café Operations

Offices

Second Cup

Org chart

Teams

Coffee Operations

Franchise Operations

Operations Management

Retail Management

Management

Café Operations

Offices

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