The Valley is an extraordinary place full of inspiring people that you won’t find anywhere else. UX designers, brand strategists, visual designers, creatives, back-enders, front-enders, data analysts, mobile strategists and eCRM marketers. People on a mission to create the impossible and truly dedicated to their job.

In The Valley, these specialists work together on best-in-class experiences for all touchpoints in the customer journey. We guide our clients to unify their customer experience (CX). We deliver consultancy and agency services focusing on execution power and makership. Our design approach helps align products and services into a unified customer experience framework that will shape efficiency, grow the business and customer satisfaction. We are named the number 1 Digital Agency by Emerce. How did we get to #1? Visit our website and our beautiful office in Amsterdam Overamstel to see and feel it. The coffee is hot, and we cannot wait to meet you and hear about your (digital) business challenges.

The Valley works for brands such as Dille & Kamille, Nike TEAM, Tommy Hilfiger, AkzoNobel, Daikin, AB InBev (Hertog Jan), Bergman Clinics, VvAA, Mead Johnson, Basic-Fit, Greenchoice, Fokker Services, Renault, Raet, Rabobank, ABN AMRO, ING, National Postcode Lottery, Pets Place etc.
The Valley works for brands such as Dille & Kamille, Nike TEAM, Tommy Hilfiger, AkzoNobel, Daikin, AB InBev (Hertog Jan), Bergman Clinics, VvAA, Mead Johnson, Basic-Fit, Greenchoice, Fokker Services, Renault, Raet, Rabobank, ABN AMRO, ING, National Postcode Lottery, Pets Place etc.

Since July 2022 The Valley has been part of Assist Digital, a Pan-European Digital Customer Experience (CEX) company originated in Italy. The company is represented in 22 countries and orchestrates creativity, data, technology and processes to improve customer engagement and retention. Blending human and artificial intelligence, they can create value from every single contact. 

Advertising

Creative Agency

Design

Marketing

The Valley - CX Agency

The Valley - CX Agency's headquarters in Amsterdam, Netherlands

Minke Feenstra

Lara Lauinger

Sheldon Bont

Remco Appel

Shai Cohen

Bobbie Meijer

Emma Younan

Marnix van Wijk

The Development Team at The Valley is responsible for building and maintaining the technical infrastructure that supports the company’s innovative customer experiences. This includes developing robust back-end systems using technologies like C# and ASP.NET, ensuring seamless integration across various platforms, and collaborating closely with UX designers and strategists to implement solutions that enhance user engagement. Their work is crucial in translating creative concepts into functional, high-performing digital products that meet client needs.

Development Team

This department oversees project planning, execution, and delivery to ensure alignment with organizational goals.

Project Management

The Creative and Design Team at The Valley is responsible for crafting compelling and innovative visual and user experiences that elevate the customer journey. Comprising specialists such as visual designers, UX designers, and creative directors, the team collaborates to develop cohesive branding and design solutions that align with clients’ strategic objectives. Their mission is to transform complex ideas into engaging designs that not only captivate audiences but also drive business growth and enhance customer satisfaction.

Creative and Design Team

The Marketing and Campaign Management team at The Valley is dedicated to orchestrating impactful marketing strategies and executing integrated campaigns across multiple channels. They enhance customer engagement through targeted email marketing, ensuring timely and relevant communication with audiences. By leveraging analytics and a collaborative approach, this team plays a crucial role in unifying customer experiences and driving brand growth for clients.

Marketing and Campaign Management

This department focuses on creating and maintaining software applications through frontend and backend development.

Software Development

This department focuses on enhancing user satisfaction by improving the usability, accessibility, and interaction design of products.

The Valley - CX Agency

Org chart

Teams

Development Team

Project Management

Creative and Design Team

Marketing and Campaign Management

Software Development

User Experience

Offices

The Valley - CX Agency

Org chart

Teams

Development Team

Project Management

Creative and Design Team

Marketing and Campaign Management

Software Development

User Experience

Offices

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