Ross Sharp is an experienced customer care professional currently serving as Customer Care Manager at The Very Group since September 2020, where responsibilities include leading the Quality Assurance, Regulated Complaints, and ID&V teams to support long-term customer service strategies. Prior to this role, Ross held the position of Customer Relations Manager at IKEA Group from September 2016 to September 2020 and spent over six years at Dixons Retail, progressing from General Manager to Branch Manager in various capacities including Deputy Manager and Business Manager, where contributions included spearheading a Business Centre startup within PC World. Ross is an alumnus of Glasgow Caledonian University.
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