Max Johnson

Max Johnson is the Senior UX Researcher at The Washington Post, where they lead qualitative research to enhance the organization's product, newsroom, and audience strategies. Max connects with users and stakeholders to explore human behaviors and motivations, driving the development of intuitive experiences across platforms. Prior to their current role, Max consulted on UX research for major tech clients, focusing on advertising technologies and youth audiences. They gained foundational expertise through their academic work at Northwestern University, where they studied interpersonal communication and team decision-making related to long-duration NASA missions. Max is particularly passionate about the intersection of media, technology, and human behavior, aiming to create empathetic and inclusive experiences.