The West Brom is the leading regional building society in the Black Country and Birmingham, and the 7th largest in the UK with around 430,000 members.

Finance

The West Brom

The West Brom's headquarters in West Bromwich, United Kingdom

Jonathan Westhoff

Sourish Mukherjee

Gareth Madeley

Wayne Tarrier

Alex Windle

Alex Pawley

Martin Boyle

Manjit Hayre

Anne Gunther

Dave Dyer

John Maltby

David Thomas

Lynne Shamwana

Julie Hopes

The Finance and Financial Analysis team at The West Brom is responsible for managing the society's financial operations, ensuring effective budgeting, forecasting, and reporting. They analyze credit risk and liquidity to safeguard member assets, support strategic financial planning, and drive informed decision-making. This team plays a critical role in maintaining the financial health and growth of the organization in a competitive market.

Finance and Financial Analysis

The Information Technology and Operations team at The West Brom is responsible for managing and optimizing the organization’s IT infrastructure and services. They ensure efficient IT operations, oversee technology project delivery, and maintain system access and security for over 430,000 members. This team plays a crucial role in aligning technology initiatives with business goals to enhance member experience and operational efficiency.

Information Technology and Operations

The Marketing and Customer Engagement team at The West Brom is responsible for developing and executing strategic marketing campaigns that enhance brand awareness and drive member engagement. They focus on creating compelling digital content, managing customer relationships, and optimizing service delivery across branches to ensure a seamless member experience. By analyzing customer insights and market trends, the team aims to foster loyalty and support the society’s growth objectives.

Marketing and Customer Engagement

The Risk Management and Compliance team at The West Brom is responsible for identifying, assessing, and mitigating potential risks that could impact the society's operations and regulatory standing. This team ensures adherence to legal and regulatory requirements, develops compliance policies, and conducts internal audits to promote a culture of risk awareness. Their expertise supports The West Brom in safeguarding member interests and maintaining trust within the community.

Risk Management and Compliance

The Sales and Support team at The West Brom is dedicated to providing exceptional service and solutions to both members and intermediaries. They manage relationships with key partners, oversee sales initiatives, and ensure seamless support through their contact center, all aimed at enhancing member satisfaction and driving growth in retail and intermediary channels.

Sales and Support

The Leadership Team at The West Brom is responsible for setting the strategic direction and vision of the building society, ensuring financial stability and compliance while enhancing member satisfaction. Comprising senior executives such as the Chief Executive and Chief Risk Officer, the team oversees operations, manages risks, and fosters a culture of innovation and accountability to achieve the society's goals and serve its 430,000 members effectively.

The West Brom

Org chart

Board & advisors

Teams

Finance and Financial Analysis

Information Technology and Operations

Marketing and Customer Engagement

Risk Management and Compliance

Sales and Support

Leadership Team

Offices

The West Brom

Org chart

Board & advisors

Teams

Finance and Financial Analysis

Information Technology and Operations

Marketing and Customer Engagement

Risk Management and Compliance

Sales and Support

Leadership Team

Offices

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