Brooke Reed

Brooke Reed is a Senior Claims Manager at The General® since September 2021, bringing extensive experience from a prior role as Claims Manager at State Farm® from June 2007 to August 2020. At State Farm®, Brooke Reed led a team of multi-state claim adjusters, overseeing their hiring, training, and performance management, while managing complex claims from initial review through litigation. Additionally, Brooke Reed began as a Claims Adjuster, handling non-routine Personal Injury and Medical Payments claims and maintaining effective working relationships with policyholders and legal representatives. Brooke Reed earned a Bachelor of Science degree in Business, Management, Marketing, and Related Support Services from the University of Florida, graduating in 2007.