Rachel Datlowe

Rachel Datlowe (née Di Salvo) is currently serving as the Customer AI Enablement Lead at TheLoops, a position held since August 2025. Previously, Rachel was a Senior Program Manager at Instabase, where responsibilities included developing a multi-track Customer Enablement Framework for a Gen AI product launch. Prior experience also includes roles at HashiCorp as a Senior Program Manager for Value Engineering initiatives, and at Splash, leading go-to-market Sales Enablement sessions for major clients. Early career roles at Global Brands Group, The Walt Disney Company, Disney ABC Television Group, Disney Institute, and Walt Disney World involved managing training and logistics functions related to business enablement and process optimization. Rachel earned a Bachelor’s Degree in Organizational Communication from Brigham Young University - Idaho.