Thematic is a customer feedback analysis solution. We turn free-text comments into interactive reports. Learn what impacts NPS of your customers!

Software

Thematic

Thematic's headquarters in Auckland, New Zealand

The San Francisco office focuses on cultivating strategic alliances and driving sales growth across partnerships.

San Francisco

Alyona Medelyan

Gary Batroff

Matt Dold

Nathan Holmberg

Alana Dell

This department focuses on ensuring customer satisfaction and fostering long-term relationships through support and engagement.

Customer Success

The Customer Success and Support Team at Thematic ensures clients effectively utilize the customer feedback analysis solution to gain meaningful insights. They provide expert guidance, resolve issues promptly, and drive customer satisfaction to positively impact NPS scores.

Customer Success and Support Team

This department oversees the strategic direction and high-level management of the organization.

Executive Leadership

The Software Development Team at Thematic is responsible for building and maintaining the core platform that transforms free-text customer feedback into actionable insights. The Integration Developer ensures seamless data integration from various sources, the Senior Software Engineer architects robust backend solutions, and the Frontend Developer creates intuitive interfaces for interactive reporting.

Software Development Team

The Business Development and Marketing team at Thematic drives growth and market presence. This includes crafting and executing marketing strategies, building and maintaining customer relationships, generating new sales opportunities, and forming strategic partnerships to enhance the company's customer feedback analysis solutions.

Business Development and Marketing

This department focuses on creating visual concepts and designs for products and user experiences.

Thematic

Org chart

Teams

Customer Success

Customer Success and Support Team

Executive Leadership

Software Development Team

Business Development and Marketing

Design Department

Offices

Thematic

Org chart

Teams

Customer Success

Customer Success and Support Team

Executive Leadership

Software Development Team

Business Development and Marketing

Design Department

Offices

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